## Active Backup for Business Portal

Active Backup for Business Portal is an affiliated restore portal of the all-in-one business backup solution, Active Backup for Business. Dedicated to restoration use only, this portal allows admin users and end-users delegated by the server admin to access, browse, download and restore backed-up data.

#### Note:

- No version management can be conducted on this portal. The management can only be performed on the admin console with admin privilege. e.g. Delete a version.
- Only authorized user can access this portal. Please refer to Installation for more information.

### Installation

Active Backup for Business Portal is automatically installed during the installation of the main package, Active Backup for Business.

#### To access the portal as admin:

1. The icon will be displayed in the package menu along with other packages. Access the portal by clicking on the icon.
2. Admin, if logged in to the agent, can access the portal on the device by clicking Restore Portal on the agent main app.

#### To access the portal as end-users:

Click Restore Portal package on the agent main app to access the portal.

#### To allow/deny users’ access:

Go to Control Panel > User/Group, select the target user or group then click Edit > Applications, find Active Backup for Business Portal on the list then check allow or deny to configure.

#### Note:

- An user’s accessibility to the portal depend on both its user privilege and its belonged group permission settings. If either of the permission is set to be deny, the user cannot access the portal.
- Batch edit is not supported on DSM.

### Browsing Versions

The main body of Active Backup for Business Portal is comprised of Control menu, Task selector, View role, Restore progress monitor, Restore button, Download button, File viewer, and a draggable version Timeline.

On this panel, logged in users can easily change the view role and the viewed task, then browse the versions by dragging the timeline.

- Control menu: On the top right of the portal, the logged in account will be displayed for reference, as the logged in account will decide what view role the user can switch according to its delegated permission.
  - Help: To access documentations on how to use this portal.
  - About: Include the version reference of this portal.
  - Logout: Click to log out of the portal and the DSM in general. You can log out to change the logged in account.
- Task selector: Task selector appeared on the top left of the portal, right after which the name of the currently viewed task will be displayed.
  - To change the viewed task: If you wish to change the viewed task or to restore backed up files or folders from another task your logged in account has permission to access, click change right after it. A list of the permitted tasks will be popped-out, select the right task and click OK to change the viewed task.
  - Note: If unable to find the task, it may be due to your view role decided by the logged in account. You can choose to first change the view role to fix the problem or log in to the portal with an account permitted to view the task.
- View role: On the top left of the portal, right next to the name of the task, the current viewing role will be displayed.
  - To change the view role: Click change right after the viewing role, a list of the view roles available to the logged in account will be displayed in a popped-out window. Select the view role then click OK to proceed. The task available to this view role will also be listed simultaneously.
  - Note: Backed up versions of file servers can only be selected and viewed by the administrators (group).
- Restore progress monitor: Launch the monitor by clicking Restore on the top left of the portal. Progress of each restoring task can be monitored here.
- Restore button: Select one or more files or folders in the file viewer then click Restore right above the file viewer to restore. For further information on restoration in the Active Backup for Business Portal, please refer to Restore for more information.
- Download button: Select one or more files or folders in the file viewer then click Download right above the file viewer to download the selected files and folders.

#### Note:

- If downloading more than one file or folder, all the selected files and folders will be zipped to a compressed file. This compressed pack will be opened once the download is finished.
- The name of the downloaded compressed pack include the name of the package, download date and time.

- File viewer: This portal provides a file browser as familiar as the one you are used to on your personal computer. The screen will display the latest version by default, and you always can navigate to the folder of a certain point in time by dragging the time or changing the viewing date with calendar. On this browser, several metadata of the file and folder will be shown for easier and faster recognition:
  - Name of the file
  - Size of the file
  - File type
  - Modified time
- Timeline: Drag the timeline or select a specific date and time on the calendar tool to find the right version of a specific point in time. If there is only one version exist of a day, no further version options will be displayed by clicking the number of the version.
  - Calendar tool: An icon of a calendar is displayed at the left end of the timeline at the bottom of the portal. When the version you are retrieving has been preserved a long time ago and dragging the timeline could be inefficient, you can choose to click on the icon, select and enter the right date and time to jump to the day.
  - Refresh: Under the circumstance where you have been in the portal while still backing up, the backing up version may not be listed on the timeline when it’s ready. To fetch the latest version, click on the refresh button right next to the calendar button at the left end of the timeline to refresh the stored versions.

### Restore

The portal is designed for granular restore, all the backed up files and folders can be recovered to the source directory or be downloaded to a selected destination with the portal. The situations varied due to the completeness of the version and the type of device. Please refer to the following paragraphs for further information.

#### To restore a backed up version of a certain point of time

1. Find the right time:

   When first enter the right task view, the screen will display the latest version by default. If the latest version is not the right one, you can either choose to drag the timeline at the bottom of the portal, or click on the calendar icon at the left end of the timeline then select the right backup time.

2. Select the right version:

   When you have switched to the right time (day), the screen will display the latest version of the day by default. If you have more than one versions backed up on the same day, click the number of the time tag on the timeline, a list of all the backed up version will shown.

#### To configure the naming conflict / overwrite policy:

When the name of the restored or downloaded file is in conflict with file existing in the target directory, the default policy is to overwrite the file. However, a checkbox is supported for you to decide if to skip restoring or downloading the file with the version on the confirmation dialogue.

#### To recover a file from a partially successful backed up version:

When a version is only partially successful during the backup, the recoverability varied according to the type of device:

Device type | PC | Physical server | File server | VM
--- | --- | --- | --- | ---
Can recover from partially successful backed up version | X | O | O | O

#### To recover files in batch:

Only files and folders under the same directory can be recovered in batch. Press shift, hold it, and select multiple files and folders. Click Restore when ready.

#### Note:

- Bare-metal, Volume-based, or Disk-level requires a Recover Media which is customized by the administrators, and should be performed outside of this portal.

### Download

Select one or more files or folders in the file viewer then click Download right above the file viewer to download the selected files and folders. You can also choose to double click on a file to download.

#### Note:

- If downloading more than one file or folder, all the selected files and folders will be zipped to a compressed file. This compressed pack will be opened once the download is finished.
- The name of the downloaded compressed pack include the name of the package, download date and time.
- For the filename conflict policy, please refer to the above listed paragraph.